Shipping policy

We normally dispatch orders within 5 working days, excluding weekends and bank holidays. Dispatch time is the time taken to prepare and send your order, not the time it takes to arrive.UK delivery usually costs £15. Orders are sent using Parcelforce or Royal Mail. The applicable shipping charge is shown at checkout before you complete your purchase.We offer European delivery to France, Germany, the Netherlands, Switzerland, Spain and Italy. Delivery to these destinations costs £33 and orders are usually sent using UPS. The shipping charge is added at checkout.Taxes are included in the amount charged, but import duties are not included.Delivery times vary depending on the destination and carrier service. If you have a question about delivery, or your parcel is delayed or arrives damaged, please contact us using the details on our Contact information page.For information about returns and refunds, please refer to our Return and refund policy.